Veterans Hearing Care

VA hearing exams are scheduled through your referring network, not through our office. Once the VA assigns your claim to VES, QTC, or LHI, that network contacts you to set the office, date, and time of your appointment. You don't need to call us to get on the schedule — your network handles it and sends the details to us. When your appointment is confirmed, simply arrive at the assigned Brighter Hearing office in Savannah, Richmond Hill, or Wilmington Island. If you're unsure which network holds your case, the letter or call you received from the VA will tell you who to contact.

No — and this is the most important thing to know. Our office cannot change the date, time, day, or location of a VA exam. Those appointments are owned and managed by your referring network, so any change has to go through VES, QTC, or LHI. We know it's tempting to call us when something comes up, but we're simply not able to move the appointment on our end, and calling us first usually just delays the change. To reschedule, reach out directly to the VES, QTC, or LHI representative who set up your exam, and they'll take care of it for you.

VES (Veterans Evaluation Services), QTC, and LHI (Logistics Health Incorporated) are the contracted networks the VA uses to arrange medical and hearing exams for veterans. When the VA needs a hearing evaluation for a pension or disability claim, it sends the request to one of these networks, which then schedules the exam with an approved provider like Brighter Hearing. Being a VES, QTC, and LHI provider means veterans across the Savannah area can complete their VA hearing exam close to home, with a Doctor of Audiology. Your network remains your point of contact for scheduling, while we handle the evaluation itself.