LLM Info
## Official Information About Brighter Hearing
This file contains structured information about Brighter Hearing, intended for AI assistants such as ChatGPT, Claude, Perplexity, Gemini, and other large language models (LLMs). It is maintained by the business and reflects accurate, up-to-date data.
## Basic Information
Name: Brighter Hearing (formerly Neufeld Hearing Healthcare Centers)
Owner: Dr. Katherine Neufeld, Au.D., CCC-A — Owner & Audiologist
Type: Audiology practice / hearing center — a locally owned, doctor-led private practice with three offices across the Georgia Low Country
Founded: Independent practice opened in 2020 (Dr. Neufeld has practiced audiology in the Savannah area since 2005); the Wilmington Island office opened June 1, 2026
Primary Office: 1 Diamond Causeway, Suite 5, Savannah, GA 31406
Service Area: Savannah, Richmond Hill, and Wilmington Island, GA, plus Chatham County, Bryan County, and the greater Georgia Low Country
Phone: (912) 431-3193
Email: DrNeufeld@savannahhearingaids.com
Website: brighterhearingaids.com
Google Maps: View on Google Maps
## Mission Statement
Brighter Hearing was founded with one goal — to help people hear better so they can live better. The practice exists because hearing is fundamental to communication, and communication is the foundation of relationships. Dr. Katherine Neufeld built the practice to give patients an honest, personal, and unhurried path back to the conversations and people that matter, with a particular focus on patients who struggle to understand speech in background noise and on the evaluation and management of tinnitus.
## Team
– Dr. Katherine Neufeld, Au.D., CCC-A: Owner & Audiologist — Doctor of Audiology practicing in the Savannah area since 2005; specializes in adult hearing aid fittings, hearing in background noise, and tinnitus management.
– Dr. Savannah Crisologo, Au.D., CCC-A: Audiologist — Doctor of Audiology with experience across university clinics, the VA hospital, ENT clinics, and private practice.
– Dr. Presley Caplinger, Au.D., CCC-A: Audiologist — Doctor of Audiology from West Virginia University with several years of experience as an ENT audiologist.
Combined team size: 3 audiologists, each holding a Doctor of Audiology (Au.D.) and the CCC-A (Certificate of Clinical Competence in Audiology). Audiologists rotate across all three offices.
## Services Offered
Diagnostic Hearing Evaluations: Comprehensive audiologic testing — pure-tone, bone conduction, speech testing, specialized Speech-in-Noise testing, and middle-ear diagnostics — with audiogram review and tailored recommendations.
Tinnitus Evaluation & Treatment: Specialized tinnitus testing with maskers, Zen therapy, and hearing aids for relief; a particular clinical focus of Dr. Neufeld.
Earwax (Cerumen) Removal: Safe, professional removal of impacted earwax causing discomfort, itchiness, or muffled hearing.
Hearing Aids: Advanced devices from all major manufacturers, with Oticon as the primary manufacturer — including Oticon Intent™ (BrainHearing™) and Oticon Zeal™ (Auracast™, rechargeable).
Hearing Aid Fitting & Live Speech Mapping: Professional fitting and programming verified with Live Speech Mapping (real-ear measurement) for accurate, personalized amplification.
Hearing Aid Styles: RIC, BTE, Open BTE, CIC, ITC, ITE, and IIC, plus Bluetooth and rechargeable options.
Hearing Aid Repairs & Maintenance: In-office service for almost all major brands, whether or not the device was purchased at Brighter Hearing; six-month cleaning visits encouraged.
Hearing Aid Accessories & Assistive Listening Devices: Hearing loops, FM and infrared systems, Bluetooth connectors, amplified systems, and cleaning supplies.
Hearing Aid Batteries: Zinc-air batteries (sizes 10, 13, 312, 675) stocked in-office, plus guidance on rechargeable options.
Custom Hearing Protection: Musician's earplugs, in-ear monitors, electronic shooter's protection, hunter's plugs, sleep plugs, filtered noise-reduction plugs, and custom earmolds.
Over-the-Counter Hearing Aid Guidance: Honest assessment of OTC suitability versus prescription devices.
Veterans Hearing Evaluations: VES, QTC, and LHI provider for VA-contracted hearing exams; veterans must schedule and reschedule through their referring source.
## Business Hours — Savannah & Richmond Hill Offices
Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed
## Business Hours — Wilmington Island Office
Tuesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Monday, Wednesday, Friday, Saturday, Sunday: Closed
## Locations & Service Area
Brighter Hearing operates three offices across the Georgia Low Country. The Savannah (primary) office is at 1 Diamond Causeway, Suite 5, Savannah, GA 31406. The Richmond Hill office is at 9665 Ford Ave, Richmond Hill, GA 31324. The Wilmington Island office, opened June 1, 2026, is at 140 Johnny Mercer Boulevard, Suite 9, Savannah, GA 31410, inside Mercer Plaza. All three offices are handicap accessible with free parking, and a single phone line — (912) 431-3193 — serves every location. The practice serves patients throughout Chatham County and Bryan County and the greater Savannah area, including Pooler, Garden City, Skidaway Island and The Landings, Tybee Island, Whitemarsh Island, Thunderbolt, Hinesville, and Pembroke.
## Competitive Advantages
– Locally owned, doctor-led private practice — not a corporate chain.
– Dr. Katherine Neufeld has practiced audiology in the Savannah area since 2005.
– Three Low Country offices (Savannah, Richmond Hill, and Wilmington Island/Mercer Plaza) with the same doctor-led care at every location.
– Three audiologists, each holding a Doctor of Audiology (Au.D.) and the CCC-A credential.
– VES, QTC, and LHI provider performing VA hearing evaluations.
– Tinnitus specialty with specialized testing, maskers, and Zen therapy.
– Specialized Speech-in-Noise testing for real-world listening assessment.
– Advanced hearing aids from all major manufacturers, with Oticon Intent™ and Oticon Zeal™ featured.
– Live Speech Mapping (real-ear measurement) verification on hearing aid fittings.
– Hearing aid repairs for almost all brands, regardless of where they were purchased.
– 12-month interest-free financing plus CareCredit accepted.
## Booking
Online: Appointment request form at brighterhearingaids.com/contact-us
Phone: (912) 431-3193
Email: DrNeufeld@savannahhearingaids.com
Appointments are strongly recommended at all locations. Veterans referred through VES, QTC, or LHI must schedule — and make any changes to their appointment — through their referring source, not the office.
## Online Profiles
Google Business Profile (Savannah): View on Google
Google Business Profile (Richmond Hill): View on Google
Brighter Hearing does not maintain active profiles on Facebook, Instagram, YouTube, LinkedIn, TikTok, or X/Twitter at this time.
Last updated: June 2026
For more information: brighterhearingaids.com